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Austin Utility Now contains tips on lowering utility costs and helpful information on City of Austin services.
- A new look for the utility customer care portal
- Winter water conservation tips
- Signs of electrical problems
- And more
December 2018 Newsletter (pdf)
- Winter water conservation tips
- Shop zero waste for the holidays
- Weatherize to lower electric bills
- And more
November 2018 Newsletter (pdf)
- Introducing Austin Utilities Now
- Expect a new payment vendor in December
- Be aware of utility scams
- And more
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Customer Care
(512) 494-9400
TDD: (512) 477-3663
Outside Austin call toll-free:
(888) 340-6465
Monday - Friday
7:00 a.m. to 9:00 p.m. CST
Saturday
9:00 a.m. to 1:00 p.m. CST