If you need to make a payment immediately to stop disconnection or avoid a late fee, you can make a Quick Payment on the phone or online.

There is a convenience fee assessed for each Quick Payment: $2.39 for residential, $3.95 for commercial accounts.

Learn about using Quick Payment to reconnect service

Types of Quick Payments Accepted

Quick Payments are processed by Paymentus - our secure, third-party payment processor. When you make a quick payment, you are leaving the City of Austin website.

Quick Payment lets you pay your utility bill with:

  • ATM/debit cards
  • Discover
  • Electronic checks
  • MasterCard
  • Visa

Required Information

You'll need to supply:

  • City of Austin account number, including any leading zeroes.
  • Credit card or ATM/debit card number and expiration date.
  • ZIP code where the credit or debit card statement is mailed for payment.
  • ZIP code for your service address.
  • Routing number and checking account number if paying by check.
  • Payment amount.

A return item charge will be assessed if payment is rejected.

Learn More



Quick Payment

Pay quickly and securely online with Paymentus. Convenience fees apply.

Make a Quick Payment
Date last reviewed or modified: 1/31/20