Make a payment anytime and enjoy immediate payment posting when you make a Quick Payment by phone or online. 

For each Quick Payment, you will receive a confirmation number for your records. A transaction fee is assessed for each Quick Payment.

Quick Payment Transaction Fee and Limit Changes – Effective June 15, 2023
Payment Method Residential Commercial
Convenience Fee $2.79 $8.95
One-Time Limit $1,000.00 $800.00
Recurring Limit $1,000.00 $1,000.00 

Please note: Austin Energy does not receive any portion of the convenience fee charged for this service. Our payment processing partner, Paymentus, collects this fee to cover processing and transaction costs associated with handling credit and debit card information.

Types of Quick Payments Accepted

Quick Payments are processed by Paymentus - our secure, third-party payment processor. When you make a quick payment, you are leaving the City of Austin website.

Quick Payment lets you pay your utility bill with:

  • ATM/debit cards
  • Electronic checks
  • Discover
  • MasterCard
  • Visa
  • American Express
  • PayPal
  • PayPal Credit
  • Venmo
  • Amazon Pay
  • Google Pay
  • Apple Pay

Required Information

You'll need to supply:

  • City of Austin account number, including any leading zeroes.
  • Credit card or ATM/debit card number and expiration date.
  • ZIP code where the credit or debit card statement is mailed for payment.
  • ZIP code for your service address.
  • Routing number and checking account number if paying by check.
  • Payment amount.

A return item charge will be assessed if payment is rejected.

Learn More



Quick Payment

Pay immediately, by phone or online – no login required. Multiple payment methods accepted through our partner, Paymentus. Transaction fees apply.

Make a Quick Payment
Date last reviewed or modified: 11/9/23