Quick Payment

Make a payment anytime and enjoy immediate payment posting when you make a Quick Payment by phone or online. 

One-time Quick Payments will post to your utility account on the same day. For each Quick Payment, you will receive a confirmation number for your records.

A transaction fee is assessed for each Quick Payment up to $1,000.00: $2.39 for residential and $3.95 for commercial accounts. One-time Quick Payments post to your utility account the same day.

• Call toll-free 1-833-375-4919 to make a Quick Payment by phone
• Or make a Quick Payment online
• Want to avoid paying a transaction fee? View all payment options with The City of Austin
• Has your service been disconnected? Learn about using Quick Payment to reconnect service

Types of Quick Payments Accepted

Quick Payments are processed by Paymentus - our secure, third-party payment processor. When you make a quick payment, you are leaving the City of Austin website.

Quick Payment lets you pay your utility bill with:

• ATM/debit cards
• Electronic checks
• Discover
• MasterCard
• Visa
• Paypal
• Paypal Credit
• Venmo
• Amazon Pay

Required Information

You'll need to supply:

• City of Austin account number, including any leading zeroes.
• Credit card or ATM/debit card number and expiration date.
• ZIP code where the credit or debit card statement is mailed for payment.
• ZIP code for your service address.
• Routing number and checking account number if paying by check.
• Payment amount.

A return item charge will be assessed if payment is rejected.

Learn More

• Pay automatically each month with Autopay
• Pay approximately the same amount each month with Budget Billing
• See all bill payment options