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Scammers are at it again! Learn how to spot and report scams

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Notices & Bulletins

Important Information Related to Your City of Austin Utilities

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Supplemental utility information you may have missed.

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Utility customers throughout the Austin area are being targeted by impostor utility scams each day. Learn how to recognize and report these fraudulent calls, letters, email, text messages, and potential home visits.

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Contact City of Austin Customer Care

Monday - Friday
7:00 a.m. to 9:00 p.m. CST

Saturday
9:00 a.m. to 1:00 p.m. CST

512-494-9400
TDD: 512-477-3663

Outside Austin call toll-free:
888-340-6465

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About Our Translations

City of Austin uses an independent, online tool to provide automated (machine) translations on our websites. As with any machine translation, context and accuracy cannot be guaranteed.

If you experience difficulty with our translated text or need assistance, please call 512-494-9400 or 3-1-1 to speak directly with a representative. Thank you.

La Ciudad de Austin utiliza una herramienta independiente , en línea para proporcionar (máquina) traducciones automatizadas en nuestros sitios web . Como con cualquier traducción automática , el contexto y la exactitud no puede ser garantizada.

Si tiene problemas con nuestro texto traducido o necesita ayuda, llame al 512-494-9400 o al 3-1-1 para hablar directamente con un representante. Gracias.

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