Registration and Log In

Paying Your Bill

Paying Your Bill Online

Viewing Account Information Online

Starting, Stopping, and Transferring Utility Services

Giving Others Access to Your Account

Security and Personal Information

Saving Time and Paper with eBill

Budget Billing

Making Charitable Contributions

Outage Alerts

Subscribing to GreenChoice®

Water Bill Smoothing for Affected Customers

Contacting Us

City of Austin Utility Websites

City of Austin

Customer Care
(512) 494-9400
TDD: (512) 477-3663
Outside Austin call toll-free:
(888) 340-6465
Monday - Friday
7:00 a.m. to 9:00 p.m. CST
9:00 a.m. to 1:00 p.m. CST