Manage all of your City of Austin utilities in one place, anytime and anywhere you have Internet access
Register now to:
- Create your login
- Pay your bill securely
- Start or manage your services
- View eBills
- Track your usage
Austin City Council adopted changes to utility rates and fees for FY 19. All changes are effective November 1, 2018.
Charges on Your Bill
Your bill will include tiered charges for your electric usage. It also will include other line items, such as customer charge, power supply adjustment, and regulatory, community benefit, and energy efficiency charges.
Coming December 2018
We’re improving the City of Austin Utilities Online Customer Care portal. We’ve updated the look and feel, streamlined the login process, and optimized the site for mobile. We’re also offering more “quick pay” options through our partner, Paymentus.
If you are starting utility services, you may qualify to have your security deposit waived. For more details about deposit waiver criteria, please contact us at 512-494-9400.