We are temporarily offline for planned system maintenance. We apologize for the inconvenience. Please try again on Monday. No late fees will be assessed this weekend. We appreciate your patience.

Report Electric Outages

Dial 512-322-9100 or 3-1-1 to report electric outages in your area.

Pay at a Drop Box

We accept personal or cashier's checks and money orders at the following drop box locations.

Payments placed in a drop box should include a Bill Payment stub along with payment. Please do not put cash in a drop box.

Payments dropped off outside of business hours are processed on the next business day. Please allow 3-5 business days for drop box payments to be posted.

If you have received a notice of disconnection for non-payment, do not place your payment in a drop box.

Drop Box Locations

Address	City	Map Links
625 East 10th Street	Austin, TX 78701	View Map
505 Barton Springs Road	Austin, TX 78704	View Map
8716 Research Blvd., Suite 115	Austin, TX 78758	View Map
1901 W. William Cannon Drive, Suite 100	Austin, TX 78745	View Map